1. Create a case within Sherpaa’s app and tell us the details of your situation. 
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Based on your answers, we often arrive at a diagnosis. If your story supports that it’s just a cold, we recommend things you can do to feel better faster. 
  4. However, sometimes it’s the flu and we can treat it with antivirals.
  5. Sometimes it’s even more serious, like pneumonia, and we ensure we either treat you or refer you to the right place or specialist to get you back on track.
  6. And, of course, we always remind you that getting a flu vaccine protects you and everyone else around you.
  7. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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