1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. If your responses don’t sound like a fracture, we’ll explain what you can do at home for an ankle sprain.
  4. If it sounds like it might be a fracture, we’ll order an x-ray at your local imaging center to be done in no time. 
  5. The radiologist will send us the results of your x-ray to be included in your case. If your ankle is broken, we’ll arrange an appointment with a local in-network orthopedist for a cast or surgery. We then work in conjunction with them to ensure your situation improves.
  6. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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