1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Based on your responses, we may order tests, prescribe medication, or refer you to a local in-network specialist.
  4. We’ll likely prescribe a medication. You choose your pharmacy within the app and pick up the prescription in no time.
  5. We may refer you to a local in-network allergist. After seeing the specialist, we obtain a report outlining their findings and recommendations and we include that in your case in the app. We then work in conjunction with them to ensure your situation improves.
  6. We’ll check in on a frequent basis to see how you’re coming along and adjust things accordingly.
  7. We always follow up with you and remain in contact throughout.

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