Advice and answers from the Sherpaa Team

When employees don't have an access point before they get in-person care, they're on their own trying to get their problems solved. This often results in piecemeal, expensive, paid for out of their own pocket care from urgent care centers, ERs, and random doctors. When employees have accessible doctors who can nip an issue in the bud before they spend on in-person care or direct their in-person care to exactly who and what they need, they spend their money wisely. Seventy percent of all cases created by your employees are diagnosed and treated without in-person care. Out of 100 cases diagnosed and treated by our doctors without an in-person referral, each $150 Sherpaa case prevents:

35 PCP visits at $175 each
50 urgent care visits at $350 each
15 ER visits at $2,000 each

Just considering those 15 Sherpaa visits that prevent 15 ER visits, for a $2,250 investment, you're saving those employees $30,000. That is an unprecedented gift questionably more valuable than unlimited coffee in the office.

But for the 30% of cases that need in-person care coordination, your employees are being referred to the most appropriate person or place to solve their problem. They may think they need an ER but after consulting with Sherpaa doctors, they get care at an urgent care center. Or they may need a specialist's care but instead of paying for a primary care doctor visit to discover that, we skip the PCP visit and send them directly to the most appropriate in-network local specialist. And after we refer them, our protocol is to get the specialist's report with their care plan and manage your employee's situation over time preventing even more visits.

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