Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Based on your answers, we may send you to the lab to get a blood test. The lab will send Sherpaa the results to be included in your case. If the labs are normal, we’ll just follow up with you over time. 
  4. If the labs are abnormal, we’ll get you in to a local in-network specialist. After seeing the specialist, we obtain a report outlining their findings and recommendations and we include those in your case in the app. We then work in conjunction with them to ensure your situation improves.
  5. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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