Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. If your answers suggest a sprain, we’ll recommend things you can do to protect your foot and get it back on track as soon as possible. 
  4. If it sounds like it might be a fracture, we’ll order an x-ray at your local imaging center to be done in no time. The radiologist will send us the results of your x-ray to be included in your case.
  5. If it’s not broken, great, we’ll recommend things you can do to protect your foot and get it back on track ASAP. 
  6. If it’s broken, we get you in quickly with an in-network local orthopedist for further management. You may need a cast, a boot, or surgery. 
  7. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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