Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. If your responses don’t sound like a fracture or sprain, we’ll explain what you can do at home for an injured knee.
  4. If it sounds like it might be a fracture or a tendon injury, we’ll order tests at your local imaging center to be done in no time.
  5. The radiologist will send us the results of your x-ray to be included in your case. If there is a serious issue with your knee, we’ll arrange an appointment with a local in-network orthopedist who specializes in knees for further management. 
  6. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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