- Create a case within Sherpaa’s app and tell us the details of your situation. For example, have you ever had a kidney infection? Have you ever had to take multiple rounds of antibiotics to clear an infection?
- Within a few minutes, our doctors message back with a series of specific questions.
- Most urinary tract infections are simple and treated with an antibiotic. If it’s a very clear bacterial infection based on your story, we’ll prescribe antibiotics. You choose your pharmacy within the app and pick up the prescription in no time.
- We may ask you to go to the pharmacy to get a UTI test just to confirm an infection.
- Occasionally, things are unclear and our doctors think you need an exam, we’ll send you to a recommended local in-network place or specialist to get examined and treated.
- Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.
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