Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation.
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. If your answers don’t sound like anything serious, we’ll recommend some things to do at home and check back in with you in hours or days.
  4. If this does sound like a potential blood clot, we’ll order an ultrasound at your local imaging center to be done in no time. 
  5. The radiologist will send us the results of your x-ray to be included in your case. If the results suggest a blood clot, we’ll get you in quickly with the most appropriate local, in-network specialist.
  6. After seeing the specialist, we obtain a report outlining their findings and recommendations and we include that in your case in the app. We then work in conjunction with them to ensure your situation improves.
  7. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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