Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos too!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Based on your responses, we’ll either frequently check in with you or prescribe medications. Rashes can be viral, bacterial, or fungal infections. They can also be allergic reactions. By asking the right questions and looking at the photos, we can make a diagnosis and then treat you.
  4. We’ll often prescribe medications. You choose your pharmacy within the app and pick up the prescription in no time.
  5. With rashes, it’s extremely important to check-in on a regular basis and share photos each time to make sure it’s resolving. Are you better? Worse? Sending us quick updates is very easy. 
  6. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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