- Create a case within Sherpaa’s app and tell us the details of your situation.
- Within a few minutes, our doctors message back with a series of specific questions.
- It could be something simple and temporary, like ear inflammation or a wild night out at a loud club. If it’s simple and likely temporary, we’ll check back in in a few days to see if things have resolved.
- Tinnitus can be tricky. We’ll often use an app that tests your hearing. We’ll recommend one so we get preliminary results.
- We may arrange an appointment with a local in-network hearing specialist for further management. After seeing the specialist, we obtain a report outlining their findings and recommendations and we include that in your case in the app. We then work in conjunction with them to ensure your situation improves.
- Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.
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