- Create a case within Sherpaa’s app and tell us the details of your situation. Please send plenty of photos of your face too!
- Within a few minutes, our doctors message back with a series of specific questions.
- Most sinus infections are viral and antibiotics don’t kill viruses. If your story suggests it’s a viral issue, we recommend things you can do at home to treat your discomfort and check-in with you to see how it’s evolving.
- If it’s a very clear bacterial infection based on your story, we’ll prescribe antibiotics. You choose your pharmacy within the app and pick up the prescription in no time.
- If it’s unclear and our doctors think your sinuses warrant an exam, we’ll send you to a local in-network place to get an exam and, potentially, a prescription for antibiotics to treat your infection.
- Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.
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