Advice and answers from the Sherpaa Team

  1. Create a case within Sherpaa’s app and tell us the details of your situation. Send along plenty of photos!
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Most stye’s will resolve on their own and we recommend things you can do at home to treat your discomfort. 
  4. If your stye appears like it’s also a bacterial infection, we’ll prescribe antibiotics. You choose your pharmacy within the app and pick up the prescription in no time.
  5. If it’s unclear and our doctors think your eye warrants an exam, we’ll send you to a recommended local in-network opthalmologist to get examined and treated. Sometimes Stye’s require minor surgery.
  6. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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