1. Create a case within Sherpaa’s app and tell us the details of your situation.
  2. Within a few minutes, our doctors message back with a series of specific questions.
  3. Based on your answers, this could be a very simple issue like a UTI. If so, we’ll likely prescribe an antibiotic. You choose your pharmacy within the app and pick up the prescription in no time.
  4. Your symptoms could also mean a more serious infection. We may send you to the lab to get complete tests. Depending on those results, we may either treat you with antibiotics or refer you to an urgent care center, ER, or local in-network specialist.
  5. Sherpaa always checks in on you. And you can easily send us updates. We’re here for you from beginning to end.

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