Sherpaa is never reimbursed by any insurance companies, including Medicaid, for our services. That's because insurance companies don't have a framework to pay Sherpaa for how Sherpaa treats issues and manages your issues over time. Traditional insurance pays for office visits and procedures. With Sherpaa, we don't have a concept of an office visit or a procedure. We simply communicate with you and solve problems with you for as long as you need your problem solved. We can't wait for insurance companies to catch up to today's technology! We'd rather make healthcare convenient and easy for you.